Product
One platform. Every ticket. Every market.
The full LocateOS workspace: intake, dispatch, the mobile field app, QA, closeouts, billing, and reporting — designed for utility locate operations.
locateos.app / dashboard
247
Open
38
Due Today
12
Past Due
9
High Risk
184
Completed
Open Tickets
5 of 247
| Ticket | Market | Pri | SLA | Status | Risk |
|---|---|---|---|---|---|
| LOC-23914 | Atlanta, GA | High | 2h 14m | In Progress | 78 |
| LOC-23921 | Nashville, TN | Med | 5h 02m | Assigned | 42 |
| LOC-23877 | Chicago, IL | High | Overdue | Past Due | 92 |
| LOC-23899 | Memphis, TN | Low | 8h 41m | Assigned | 22 |
| LOC-23905 | Springfield, IL | Med | 1d 02h | Complete | 14 |
Live Map
SE Region
LocateOS AI
3 tickets are trending high risk due to overdue response windows and missing field evidence.
Review now
The Solution
One platform for the full ticket lifecycle.
Step 1 / 8
Import / Create
Pull from 811 feeds or create manually. Auto-classify by type, urgency, customer.
CONFIGURABLEAUDITED
Import / Create
PREVIEW
811 Portal · IRTHCONNECTED
Email · georgia.power@CONNECTED
CSV upload · weeklyCONNECTED
API · custom feedCONNECTED
Platform
Everything your operation needs. Nothing it doesn't.
AI Ticket Prioritization
Risk-score every ticket before dispatch.
Smart Dispatch & Routing
Assign by location, workload, and skill.
Custom Fields & Workflows
Configure for any market or customer.
Mobile Field App
iOS and Android with offline mode.
Offline Mode
Works without signal, syncs on reconnect.
GIS Map View
Live ticket map with status color coding.
Photo Evidence
GPS-tagged, timestamped, auto-organized.
SLA & Compliance Alerts
Get flagged before tickets go overdue.
Supervisor QA Review
Approve closeouts before they leave.
Customer-Specific Rules
Different workflows per contract.
Production & Payroll
Track output per locator, per day.
Billing Support
Billing-ready closeout packages.
Executive Dashboards
Market-level KPIs in real time.
Role-Based Access
Control what each role sees and does.
API & Integrations
Connect to 811 feeds, payroll, GIS.
AI Assistant
Ask questions, get operational answers.
Reporting & Analytics
Know what happened, where it happened, who handled it, and what still needs attention.
Production Dashboard
TICKETS COMPLETED / WEEK
42
Marcus
38
Jordan
51
Sarah
29
Devon
44
Priya
SLA Compliance
ON TRACK87%
ON TIME
On Time87%
At Risk8%
Past Due5%
Market Overview
LIVE| Market | Open | Due | Past | SLA |
|---|---|---|---|---|
| Atlanta, GA | 84 | 12 | 3 | 94% |
| Nashville, TN | 61 | 8 | 2 | 96% |
| Chicago, IL | 102 | 18 | 7 | 88% |
Customization
Built around your operation, not the other way around.
Every market works differently. LocateOS adapts to your workflows — not the other way around.
Market & Contract Configuration
Set up different ticket rules, SLA windows, required fields, and closeout steps for each customer or contract.
Custom Forms & Audits
Build forms for damages, standbys, emergency tickets, QA inspections, and supervisor reviews without coding.
Approval & Evidence Rules
Require specific photos, GPS confirmation, or supervisor sign-off before a ticket can close.
Multi-Company Support
Run multiple companies, branches, or crews from one platform with complete data separation.
Workflow Builder · Default Pipeline
PUBLISHEDImport
AI Review
Assign
Field
Evidence
QA
Close
Billing
Field App
Give locators one simple app for the workday.
No training manual required. One screen. Everything they need to start, work, and close tickets.
- Today's assigned tickets with priority order
- Turn-by-turn map routing to job site
- Full ticket details and contact info
- One-tap photo upload with GPS tag
- Add notes and field observations
- Start / stop job time tracking
- Complete ticket with required evidence checklist
- Works offline — syncs automatically when connected
Today
6 Tickets
MT
LOC-2391
412 Peachtree St
IN PROGRESS2.4 mi
LOC-2390
88 N Lawn Ave
PENDING2.4 mi
LOC-2389
204 Elm Rd
COMPLETE2.4 mi
Home
Map
Photos
Done
Integrations
Connect LocateOS to the systems your team already uses.
811 Ready
Fully Compatible with 811 & One-Call Systems
LocateOS connects directly to state 811 one-call centers and ticket feed providers — so every ticket that comes in gets captured, classified, and dispatched automatically.
All state one-call centersDirect ticket feed ingestionIRTH / Utilisphere compatibleAuto-classify on import
811 / One-Call Feeds
IRTH, Utilisphere, state portals
GIS & Mapping
Esri, Google Maps, custom layers
Payroll & Timecards
ADP, Paycom, custom exports
Accounting & Billing
QuickBooks, custom invoicing
Customer Portals
Client-specific reporting and access
Alerts & Notifications
Email, SMS, push notifications
Analytics & BI
Power BI, Tableau, CSV export
API & Webhooks
REST API, webhooks, CSV import
Early deployment supported via CSV import/export. API documentation available on request.
Security
Designed for enterprise-grade security and operational reliability.
Role-Based Access
Audit Logs
Data Retention Controls
Encrypted Storage
Multi-Market Separation
Admin Permission Controls
LocateOS is designed with enterprise security requirements in mind. Contact us for detailed security documentation.